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Altitude Residences - Living Room

Frequently Asked Questions

Frequently Asked Questions

Make an appointment (at least 24 hours in advance) for a tour at the property of your choosing. Tour the available apartment, then apply online. Please allow at least 24 hours for application processing. We will contact you regarding signing your lease. We offer in-person and virtual signing options. Your security deposit and administrative fee will be due at the time of lease signing. We’ll contact you to schedule a key pick-up time, and the first month’s rent will be due when you receive your keys.

Altitude Residence requires favorable credit, an unblemished criminal and previous housing background check, and a monthly income three times the monthly rent. For more information, please contact a community directly so that a leasing agent can answer any additional questions, as rental requirements vary.

Yes, you may apply online on our website for your apartment. Simply shop online, choose your apartment, and click on the Apply Now button.

$50 per adult. This non-refundable fee covers the necessary background and credit checks. In addition, there is a $150 administrative fee due at lease signing.

Scheduling a tour is easy! You can choose the option that works best for you: Call us during business hours and we’ll help you set up a time. Email us with your preferred date and time, and we’ll get back to you with availability. Visit our website and click “Schedule a Tour” to pick a time that works for you instantly.

Yes, but we do recommend that you schedule a tour with our staff to ensure that a leasing agent is available to meet with you.

The security deposit is $500. Unlike the application fee, the security deposit is fully refundable and will be returned to you the month after you move out less any costs associated with damages, cleaning, or unpaid rent.

Altitude Residence asks for a 12-month lease commitment from prospective residents in most circumstances. Shorter leases can be discussed but are not guaranteed.

Typically, Altitude Residences requires at least a 30-day written notice before the end of your rental period—this aligns with standard monthly lease practices. Be sure to check your specific lease agreement, as some units or lease terms may require a longer notice. If you're unsure, our leasing team is happy to help clarify—just give us a call or send an email!

Once you have completed your 12-month lease, you may renew your lease for another 12 months.

Absolutely! We want to make it as convenient as possible for you when you pay your rent. We have an app that you can use to pay online or directly from your phone at the click of a button. Paying online is our preferred method, as we charge a processing fee for checks.

Please refer to our pet policy page

We offer 24-hour emergency maintenance, so when issues do arise, we’ve got you covered!

You can easily submit a maintenance request through the Residential Portal. Once you are logged in under the “Maintenance” tab, there will be a button to submit.

No, Altitude Residence does not offer furnished apartments. All units are delivered unfurnished, giving you the freedom to personalize your space as you wish.

To apply for an apartment at Altitude Residences, you’ll need to provide a valid government-issued photo ID, proof of income (such as recent pay stubs, a job offer letter, or bank statements), and your Social Security number for background and credit checks. You’ll also need to share your rental history, including past addresses and landlord contact information. If you have a pet, documentation such as vaccination records and a completed pet screening profile will be required. For service or emotional support animals, appropriate verification must also be submitted. Additional documents may be requested based on your application.

Roommates are welcome at Altitude Residences! Each roommate must complete a separate application and meet the qualification requirements. All approved roommates will be listed on the lease and share responsibility for rent and utilities. If you have any questions about the roommate process, our leasing team is happy to help!

You’ll need to sign your lease and pay all required fees (security deposit, administrative fee, and first month's rent if applicable) typically within 3-5 days of approval, though exact timing may vary by unit availability—our team will confirm your specific deadline. Failure to complete these steps on time may result in the unit being released back to the market. Feel free to reach out to the leasing office for your individual timeline!

Residents can enjoy a variety of community amenities such as a 24-hour fitness center, entertainment lounge, private outdoor patio with grilling stations, climate-controlled underground parking, bike racks, package concierge service, and trash/recycling chutes on every floor. Additional perks include Wi-Fi in common areas, extra storage lockers, and 24-hour emergency maintenance for peace of mind. Altitude is also pet-friendly, featuring a dog park and pet wash station to make life easier for pet owners.

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